Charlotte Westerhaus-Renfrow is a licensed attorney, Distinguished and Titled Professor, and Clinical Associate Professor of Management and Business Law. An award-winning educator, professional development coach, and speaker, she brings extensive professional and legal experience to her academic work at the Kelley School of Business at Indiana University–Indianapolis. She teaches courses in Negotiations, Team Dynamics, Inclusive Leadership, and Business Law, and her evidence-based, practice-oriented pedagogy has been recognized with multiple awards for teaching excellence.
Westerhaus-Renfrow has served in academia since 1996 and joined the Kelley School of Business at Indiana University–Indianapolis in 2012. She also taught as an adjunct faculty member at the Maurer School of Law from 2008 to 2010. Her engagement with students across undergraduate programs, the Physician MBA, and executive education is exceptional, and she has been recognized repeatedly for her teaching excellence. Her awards include the College Student Council Distinguished Honors College Faculty Award, the Kelley School of Business Innovative Teaching Award, the Kelley Evening MBA Teaching Excellence Award, the IUPUI Women’s Leadership Award, the Schuyler Otteson Teaching Excellence Award, and the Delta Sigma Pi Teaching Award from the Tippie College of Business at the University of Iowa.
In recognition of her scholarship, teaching, and public engagement, she was also appointed an Indiana University Bicentennial Professor in 2019 and received the Indiana University Bicentennial Medal in 2020 for her service and contributions to the institution.
A licensed attorney since 1991, Westerhaus-Renfrow has held multiple pioneering positions in the legal field. While earning her Juris Doctor, she clerked for Honorable Justice Brent E. Dickson of the Indiana Supreme Court and became the first African American woman to serve as both associate and editor of the Indiana Law Journal. She was inducted into the Indiana University Maurer School of Law’s prestigious Academy of Law Alumni Fellows in 2022.
Pedagogical research shows this: Intellectual diversity fuels sharper thinking, deeper cultural understanding, and stronger global leadership.
Charlotte Westerhaus-Renfrow
Q and A with Charlotte Westerhaus-Renfrow
I first became interested in this research through two powerful experiences in my own teaching journey.
The first came directly from my business classrooms, where I saw firsthand how students wrestled with real-world issues of sex, gender, and power—but often without the language, confidence, or frameworks to fully make sense of them. Those moments sparked a deep curiosity in me: How could we better prepare future leaders to navigate these conversations with both clarity and compassion?
The second inspiration came from the incredibly positive experiences I had participating in study abroad programs to China and Japan, as well as co-teaching a virtual exchange Negotiations course with professors and students from Canada and Brazil. Watching students light up as they connected across cultures—whether in person or online—showed me just how transformative intercultural learning can be. It made me want to understand it more deeply and help make those opportunities accessible to even more students.
Together, these experiences fueled my passion for this research and continue to energize the work I do today.
My research addresses two persistent challenges in higher education and professional preparation.
First, I tackle the gap between legal education and real-world gender dynamics. Many business students encounter complex issues related to sex discrimination, gender identity, and power in the workplace, yet traditional courses often treat these topics narrowly or superficially. The work examines how a business law curriculum can better prepare students to navigate the ethical, interpersonal, and legal realities they will face as managers and leaders. This research responds to a critical need: helping future professionals recognize prepossession, understand the law, and approach gender-related conflicts with clarity and empathy.
Second, my research addresses the problem of cultivating intercultural competence in an era when global engagement increasingly happens online. Traditional study-abroad programs, while valuable, are inaccessible to many students due to financial, logistical, or personal barriers. The research examines how virtual exchange experiences can foster intercultural learning and cross-cultural understanding without requiring physical travel. By identifying evidence-based ways to measure digital intercultural competence, we aim to expand equitable access to global learning opportunities and prepare students to collaborate effectively across cultures.
Locally, my research strengthens the educational environment by equipping instructors and institutions with tools to create more inclusive, relevant, and engaging learning experiences. The work on sex and gender in business law classrooms helps faculty integrate nuanced, legally grounded discussions that reflect the lived experiences of today’s workforce. This leads to graduates who are more thoughtful, culturally aware, and better prepared to lead diverse teams—an impact that benefits organizations and communities across Indiana and beyond.
Globally, my research on virtual intercultural competence expands pathways for students to engage meaningfully with peers from around the world. By demonstrating that virtual exchange programs can cultivate cultural understanding, reduce bias, and improve communication skills, the findings provide a scalable model for institutions seeking to internationalize their curricula. This work influences not just higher education policy but also creates global citizens who are more empathetic, adaptable, and capable of working across borders. In a world that increasingly depends on digital collaboration, this research contributes to a more connected, culturally competent global community.
What I find most exciting about pedagogical research as a clinical associate professor is what unfolds once the article has been published. That’s when the real impact begins—when ideas move from the page into the classroom and start shaping how students learn, think, and grow. Watching research translate into deeper engagement, clearer understanding, and more confident learners is incredibly meaningful.
Equally rewarding is the collaborative journey itself. Partnering with colleagues to explore questions, evaluate approaches, and develop creative, evidence-based solutions not only strengthens the scholarship—it enriches the teaching community we build together. For me, pedagogical research isn’t just an academic exercise; it’s a dynamic, student-centered cycle that continually elevates the learning experience.
When I’m not conducting research, I genuinely look forward to being in the classroom. Teaching is where the ideas I study come alive, and I especially enjoy opportunities to step into a community outreach role—translating research into practical insights for non-academic audiences. There is something deeply fulfilling about making complex concepts accessible, relevant, and actionable for the broader community.
I am also honored to have been recognized for my work beyond the classroom. In July 2019, I was appointed an Indiana University Bicentennial Professor, a distinction awarded to extraordinary professors during the university’s bicentennial celebration. In 2020, I received the Indiana University Bicentennial Medal in recognition of my service and contributions to the institution. Together, these honors reflect the impact of my teaching, scholarship, and engagement, and they underscore my commitment to serving both the university and the communities it touches.
Students actively participate in every stage of the research process—from data collection to analysis and publication.
Community members have aided me in the implementation of the research findings.
Inclusive leadership creates a workplace where every individual feels valued, respected, and empowered to contribute fully. I am excited to explore future research on how inclusive leadership behaviors can spark greater employee creativity and fuel innovation—unlocking the kind of fresh ideas and transformative thinking organizations need to thrive.
Conversation with Charlotte Westerhaus-Renfrow
On Friday, January 30, 2026, from 12 noon to 1 p.m., join Charlotte Westerhaus-Renfrow where she discuss how pedagogical research strengthens students’ capacity to lead in an interconnected world. Using findings from studies on intercultural competence, her research highlights how intellectual diversity enhances critical thinking, cross-cultural understanding, and collaborative problem-solving. Evidence-based practices deepen learning and prepare students to navigate complex global environments with clarity and adaptability.
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IU Indianapolis faculty member conducting translational community-based research
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